Return Policy:

  • If you are not satisfied with your purchase, you may return it within 15 days of receipt for a full refund or exchange.
  • All returns must be in their original packaging and in new, unused condition.
  • Return shipping is the responsibility of the customer, unless the item is defective or was shipped in error.
  • Custom or special orders are non-returnable.

Please contact our customer service team at shop@matrixhome.pk if you have any questions or need assistance with your return. We are happy to help!